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Copyrighted by
RTN Solutions, Inc.

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May not be reproduced.

 
 


 

Service Contracts

RTN Solutions, Inc. specializes in local, metropolitan, and wide area connectivity solutions.  Our expert consultation, engineering, and project management services provide comprehensive solutions to satisfy your most demanding technology needs. By making RTN Solutions, Inc. your strategic partner, you can ensure your organizations technological edge.

RTN Solutions, Inc. offers Service Contracts for companies that wish to out source their IT Department. Not all companies wish to hire and maintain a managed IT Department, but we at RealTime Networking can provide a solution for you.

RTN has trained professional technicians that are field experienced. Our technicians are on call 24/7 365 days a year and can troubleshoot anything from simple PC problems to enterprise applications.

 

Amount
$1,000
$1,500
$2,000
$2,500
$3,000
$4,000
$5,000
$10,000		 Hourly
$135
$125
$115
$100
$85
$75
$65
$50		 Total Hours
7.5
12
17.5
25
35.5
53
77
200


These amounts are pre-paid by the customer to provide RTN with a Customer Commitment Level. RTN Guarantees the performance level indicated in the contract or we will provide a full refund, no questions asked.
Prices are subject to change without notification. Contracts previously signed by both parties will be honored for the duration of that contract. Normal hourly rates are $150.00 for LAN and $225.00 for WAN unless otherwise noted by RTN.
We provide and install the top names in the industry for hardware and software solutions and such networking devices.  Through strategic partnering with our Best of Breed system solutions and hardware providers, we are able to pass tremendous savings on to the customer.  Service blocks of time are available for onsite service at a reduced rate.  A 24-hour Help Desk support is also available. 

 

  • Operating Systems & Server Solutions
    • Microsoft Windows NT/2000/XP Professional
    • Microsoft Windows NT/2000 Server
    • Microsoft Windows Small Business 2000
    • Microsoft Exchange 2000/SQL 2000/ISA 2000
    • Microsoft Shared Fax Server
    • Microsoft Terminal Server
    • Citrix Systems
    • Linux - Redhat & Debian
  • LAN/WAN Network Design, Installation, & Support
  • Routers & Switches
  • Firewalls, VPN, & Network Security
  • Network Faxing, Imaging, & Printing
  • Desktops, Laptops, & PDA's
  • Disaster Recovery, Automated Backup

 
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